User Handbook

Download the Digital Harmony User Handbook:
PDF Version
Microsoft Word Version

Help Desk

Need help with your new computer? View our help desk page to trouble shoot your problem.

Help Desk

 Setting-Up Your New Computer

 

Connecting Your Computer

View of the Computer

Back View of the Computer

Back Panel Connectors

Setting Up Your Comcast Connection

Starting Your Computer

 

Pick a spot for your computer with a flat surface work area, adequate lighting, access to an electric outlet, and near where the Comcast cable outlet will be placed for the Internet connection. We strongly recommend that your computer be placed in a room that is readily accessible for parent/guardian monitoring and supervision – the family room, kitchen, or other indoors common area may be appropriate. However, the computer should be located away from heat, food and liquids, so should not be directly in front of a window (heat) or near a water source such as a sink, water heater, air conditioning unit, etc. It should also not be placed near an electrical appliance such as a heater because of electromagnetic interference.


It is strongly recommended that the computer not be placed in the student’s bedroom.
Installing your computer in an enclosed space can restrict the airflow and impact your computer's performance, causing it to overheat. Follow the guidelines below when installing your computer in an enclosed space:
NOTICE: The room ambient temperature needs to be a consideration when installing your computer in an enclosed space. For example, if the ambient room temperature is at 77° F, you only have 9° to 18° F temperature margin before your reach your computer's maximum operating temperature. Therefore:

• Leave a 4 inch minimum clearance on all vented sides of the computer to permit the airflow proper ventilation.
• If you are installing in an enclosure that has doors, the doors need to be of a type that allows at least 30% airflow through enclosure (front and back).

• If your computer is installed in a corner on a desk or under a desk, leave at least 2 inches clearance at the back of the computer to the wall to permit the airflow required for proper ventilation.

Do not install your computer in an enclosure that does not allow airflow. Restricting the airflow will impact the computer's performance, possibly causing it to overheat and fail.